Not receiving netflix verification code

Not receiving netflix verification code DEFAULT

1. The phone number or email address may be incorrect.

Verify that you have entered the correct phone number or email address.

2. The message may have been blocked by the carrier or email service provider.

You may have reported this type of notification messages or emails as junk information.

  • SMS: Contact your carrier to stop such a type of information from being blocked.
  • Email: Search for the verification email in the spam mailbox.

3. The verification message may have been blocked by your phone.

Check your SMS blocklist settings. Go to , touch the three-dot menu, and see if the message is in the blocked message list.

4. You may have a poor network connection.

The verification message sent by the server may be delayed due to factors such as poor network signal reception or unavailability of the carrier's network. Please wait for a while, or obtain the verification code again after the penalty time elapses.

Tips: If you have reached the maximum number of verification code requests, try again 24 hours later.


How to set up your phone number to recover your password

Netflix can send you a text message with a code to recover your account if you forget your password. First, make sure you have a correct and verified phone number added to your account.

  1. From a web browser, go to your Account page.

  2. Go to the Membership & Billing section and select Add phone number or Change phone number.

  3. Select your country.

  4. Enter your phone number.

  5. Enter your account password.

You may be prompted to verify the number with a code sent to you by text message. Verifying your phone number allows you to use it for password recovery and account verification if you contact Netflix Customer Service. If you don't want to verify the phone number or aren't prompted to, you can verify later by selecting Send Code from a banner you may see in your account.

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Netflix to test crackdown on password sharing

Netflix said this week that it's testing a new verification process to crack down on password sharing on its streaming platform.

For users who the company suspects might not be the account owner, Netflix will email or text a verification code to the account owner. If the user does not insert the code within a certain timeframe, they will be unable to view content through that account.

“This test is designed to help ensure that people using Netflix accounts are authorized to do so,” a Netflix spokesperson told The Verge.

One uncertainty with the new feature is who's considered a household user since Netflix allows password sharing among family members, meaning it's not clear if household members will also need to go through the verification process. The company has not said how long the test will run.

The Hill has reached out to Netflix for comment.

Along with password sharing concerns, Netflix said the new verification process is designed to guard against hackers.

News of the additional security hurdle comes after Netflix announced that it will produce 70 movies this year.

Netflix has more than 200 million subscribers worldwide, with streaming services in almost every country.

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