Alaska Unemployment Weekly Claims
You can file your biweekly claims by using the Internet or phone (VICTOR). Once you’ve opened a claim, you must file every two weeks to keep your claim active and to receive benefits.
Filing on the Internet
To file your biweekly claims on the Internet, log in to my.alaska.gov and click on “Unemployment Insurance Benefits.” MyAlaska is operated by the State of Alaska, which provides single-sign-on for multiple state services available 24 hours per day.
Filing by phone — VICTOR
To file your biweekly claims by phone, use VICTOR, an automated system that is available every day, 6 a.m. to 7 p.m., Alaska Standard Time.
- Anchorage Area: 907.277.0693
- Fairbanks Area: 907.451.6126
- Juneau Area: 907.586.4650
- All other areas (toll-free): 888.222.9989
- Inside Alaska: 711
- Outside Alaska: 800.770.8255 (toll-free)
Note: If you hang up before VICTOR tells you your claim was accepted, your answers will not be recorded, and your claim will not be processed. You will have to call again to file.
If you are instructed to call the UI claim center, do so within seven days. You will be denied benefits if you do not call.
Information you need for filing:
- Your Social Security number
- Your self-chosen PIN (for VICTOR only)
- myAlaska login ID and password (for Internet)
- Dates of any travel during the week(s) claimed
- The gross amount and employer name for any holiday, vacation, retirement, severance and bonus payments you received during the weeks you are claiming
For any week(s) worked and claimed, report:
- Gross earnings before deductions (include earnings, jury duty, self-employment and commissions, even if you have not been paid.)
- Number of hours worked
- Last day worked in that week
- Employer(s) name and address
Alaska Unemployment Insurance Benefits
Alaska’s unemployment insurance benefits program provides unemployed workers with financial assistance while they look for new work. Much of the work in Alaska is seasonal and the state has vast remote areas.
Alaska unemployment benefits serve not only to assist individual unemployed Alaskans and their families, but to provide a stabilizing influence on local economies and Alaska’s economy overall.
Alaska Unemployment Services
Am I Eligible for Unemployment Benefits in Alaska?
Unemployed workers in Alaska must meet the following eligibility requirements for unemployment compensation:
- Earned wages from an employer who paid unemployment taxes during the base period for review, as defined by Alaska law
- Available for full-time employment when it is offered, including having child care and transportation arranged
- Actively seeking and reporting weekly work searches and registering for work as required
- Physically and mentally able to seek and accept suitable full-time employment
Alaska residents who are instructed to register for work must register online at AlaskaJobs to receive unemployment compensation.
Benefit Payments and Duration
|Base Period||First 4 of the last 5 completed quarters|
|Alt Base Period||Last 4 completed quarters|
|Duration of Benefits||Weekly Payment||Maximum Benefits Amount (1 year)|
|16-26 weeks||$56||$370||$9,620 - $11,492|
How Do I Apply for Unemployment Benefits in Alaska?
The easiest way to apply for unemployment benefits is to submit your initial claim online. Alaska’s online services are available 24 hours a day, seven days a week. If you’d prefer, you can also call an unemployment benefits claim center.
When you submit your initial claim online, you will have the opportunity to create an online account. You can use this account to check the status of your claim and submit your weekly benefit certification. You will be required to use the same myAlaska account each time you access the unemployment benefits website.
Managing Your Unemployment Benefits
While you are receiving unemployment compensation, you must regularly certify your eligibility. Weekly certification keeps your claim active and eligible to receive your weekly benefit payments. Requests that are submitted late may be disqualified.
MyAlaska is the quickest and easiest way to manage your account and submit your weekly benefit claims. Simply log in, select View Your Services, then Unemployment Insurance Benefits.
Filing an Appeal
You may appeal any determination associated with your claim if you disagree with a decision. To request a hearing, you may phone, fax, mail, or email your request within 30 days of the date on which your decision letter was postmarked.
You may submit your appeal request via any of the following methods:
Email: [email protected]
Appeal Tribunal Office
P.O. Box 115509
Juneau, AK 99811-5509
Unemployment fraud consists of knowingly making a false statement, misrepresenting a material fact, or withholding key information to collect unemployment benefits. Unemployment fraud in Alaska is subject to criminal prosecution, fines, and potential imprisonment.
If you suspect that someone is fraudulently collecting benefits, please make a report via any of the methods listed below:
Email: [email protected]
Phone: 907-269-4880 or 877-272-4635
Alaska Unemployment Office Locations
|Anchorage Job Center Midtown||3301 Eagle Street Suite 101|
Anchorage, AK 99503
|Anchorage Job Center Muldoon||1251 Muldoon Road Suite 101|
Anchorage, AK 99504
|Y-K Delta Unmployment Office||BNC Complex Suite 112|
Bethel, AK 99559-1607
|Bristol Bay Job Center||527 Seward St. Room 101|
PO Box 1149
Dillingham, AK 99576-1149
|Fairbanks Unmployment Office||675 Seventh Avenue Station B|
Fairbanks, AK 99701
|Homer Job Center||3670 Lake Street Suite 300|
Homer, AK 99603
|Juneau Unmployment Office||10002 Glacier Highway Suite 100|
Juneau, AK 99801
|Peninsula Unmployment Office||11312 Kenai Spur Hwy Suite 2|
Kenai, AK 99611
|Ketchikan Job Center||2030 Sea Level Drive Suite 220|
Ketchikan, AK 99901
|Kodiak Job Center||211 Mission Road Suite 103|
Kodiak, AK 99615-6315
|Nome Unmployment Office||103 Front Street|
PO Box 280
Nome, AK 99762
|Sitka Job Center||304 Lake Street|
Sitka, AK 99835-7563
|Valdez Unmployment Office||213 Meals Avenue|
State Office Building, Room 22
Valdez, AK 99686-0590
|Mat-Su Job Center||877 West Commercial Drive|
Wasilla, AK 99654
Fraudulent text and email messages are being sent to individuals regarding unemployment insurance. Refer to the Press Release for more information.
NOTE: You will need your myAlaska login and password in order to file.
If you no longer remember your myAlaska password, please reset it before beginning application.Here is the number to the myAlaska help desk: (866) 377-0126. It is located on the "HELP" tab of myAlaska.
Pandemic Emergency Unemployment Compensation (PEUC) and Pandemic Unemployment Assistance (PUA) are expiring in September per the American Rescue Plan Act of 2021. This means the final payable week of unemployment benefits for these programs is the week ending Sept. 4, 2021. If you are still in need of benefits after this date and are unsure of your eligibility, you can contact your nearest claim center for assistance.
The last payable week for the additional $300 FPUC payment and the additional $100 MEUC payments was the week-ending June 19, 2021.
Clifford Napier, Assistant Director
Alaska’s Unemployment Insurance (UI) program is dedicated to providing unemployed workers fast and accurate payment of UI benefits. With the seasonal nature of much of the state’s workforce and Alaska’s vast remoteness, UI benefits serve not only to bridge the economic gap for the individual worker, but also as a stabilizing influence on local economies.
Have you been laid off from your job and need training for a new career?
The Alaska Department of Labor and Workforce Development has grant funds available to help with training expenses. Contact your nearest Alaska job center to inquire about the Dislocated Worker Grant. For more information, call a job center near you.
Workers who have become unemployed or working less than full-time hours should apply for UI benefits as soon as possible. Once you file your claim for benefits, your eligibility determination can be made – resulting in a timely payment of benefits.
All workers are required to register for work and to actively seek and report weekly work searches to be eligible for benefits. Failure to register for work or to report required work searches can potentially result in the denial of benefits. A convenient Work Search Log (PDF) is available for recording keeping.
The procedures and policies of Alaska’s UI program are based on Alaska statutes and regulations. Alaska administers different types of UI programs — and when available, State Extended Benefits and Federal Extensions.
Report UI fraud
Alaska law provides severe penalties for attempting to collect benefits fraudulently. Reports of Fraud or suspicion can be reported by email at [email protected]; fax at (907) 269-4835; or phone at (907) 269-4880 or toll free at (877) 272-4635.
Employers can obtain information about the UI Tax program and collection of UI taxes in the Alaska Employer Tax Handbook (PDF). To file tax reports, submit tax payments, view account balances and payment history, visit Employment Security Tax online and click on “On-line Employer Services.”
Tired of filling out paper UI forms? SIDES and SIDES E-Response is your solution! Click here to read more about State Information Data Exchange System (SIDES).
Refusal of Work information for employers
Find links to other resources for employers here.
Alaska Unemployment Phone Number. Anchorage Midtown Unemployment Office. Call the number closest to your community. 888 252-2557888 25CALLS VICTOR. Report Suspected Fraud MS Word form Claim Centers. Alaska Standard Time AST from Monday to Friday. Federal Pandemic Unemployment Compensation FPUC and Mixed Earner Unemployment Compensation MEUC will be ending early in the State of Alaska. MyAlaska is a system for secure single sign-on and signature for citizens allowing them to interact with multiple state of Alaska services through a single user name. You may contact an Unemployment Insurance Claim Center during the hours of 1000 am. Box 115509 Juneau AK 99811-5509 907 465-5552 907 465-5573 FAX Email. Unemployment Insurance claim center and VICTOR phone numbers Toll free for rural areas.
For further information on Alaskas Unemployment Insurance Program please visit our website. Unemployment Insurance claim center and VICTOR phone numbers Toll free for rural areas. To speak with a claims representative call the claim center Monday through Friday 10 am. Federal Pandemic Unemployment Compensation FPUC and Mixed Earner Unemployment Compensation MEUC will be ending early in the State of Alaska. Juneau UI Claim Center PO. Call the number closest to your community. Here is the number to the myAlaska help desk. Learn more on our unemployment guide. Report Suspected Fraud MS Word form Claim Centers. Claim specialists are available from 10 am.
To apply online 24 hours a day 7 days a week go to myalaskagov and click on Unemployment Insurance Benefits.
Once you open your claim you will be required to file bi-weekly claims. Once you open your claim you will be required to file bi-weekly claims. If you need assistance regarding your claim call the claim center closest to your area. For further information on Alaskas Unemployment Insurance Program please visit our website. Employment and Training Services Unemployment Insurance Program PO Box 115509 Juneau AK 99811-5509 Phone. To apply online 24 hours a day 7 days a week go to myalaskagov and click on Unemployment Insurance Benefits. Anchorage Midtown Unemployment Office. Juneau UI Claim Center PO. Federal Pandemic Unemployment Compensation FPUC and Mixed Earner Unemployment Compensation MEUC will be ending early in the State of Alaska. You may contact an Unemployment Insurance Claim Center during the hours of 1000 am. MyAlaska is a system for secure single sign-on and signature for citizens allowing them to interact with multiple state of Alaska services through a single user name.
Notice: Make sure to maintain unemployment work search requirements compliance.
Unemployment Important Links
Join everybody else who is taking advantage of our special online program to safely maintain their work search requirements. Our program allows maintaining job search requirements by taking online career workshops. Digital certificates generated instantly after completing each workshop, which you can download for your records, and they are also backed up on our servers. Join today and remain in compliance with works search requirements before it is too late!
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