Audio jack not working on Windows 10 laptop [Full Fix]
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it. He is passionate about... Read more
- If your laptop headphone jack is not working when HDMI is connected, unplug the wires and clean the jack.
- It's a basic step that helps when the headphone jack is not working.
- Another important detail if the audio jack is not working is to update the drivers.
- We're guiding you through both the manual and the automatic process of doing that.
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The audio jack is the connector point between audio devices and PC. However, that can sometimes suddenly stop working.
When that happens, connected headphones and speakers will have no sound. So if the headphone jack stopped working or the speaker jack is not working, this is how you can fix it.
What can I do if the audio jack is not working on my laptop?
1. Update the sound card driver
- Press the Win key + X hotkey to open the Win + X menu. You can select to openDevice Manager from there.
- First, select Sound, video, and game controllers in Device Manager.
- Then you can right-click your sound card and select Update Driver Software.
- Select Search automatically for updated driver software to scan for driver updates. If Windows finds any updates, it will automatically download them.
- Even if Windows doesn’t find any driver update, it might still be worth checking for sound card driver updates on the device manufacturer’s website.
- If you can’t update the driver, reinstall it instead to kick-start it. You can do that by right-clicking the sound card in Device Manager and selecting Uninstall.
- Now when you restart your desktop or laptop, Windows will automatically reinstall the sound driver.
The second method, which happens to be our method of choice as well, consists of using a specialized third-party tool for the job. It’s simpler, more efficient, and hassle-free.
Most of the time, the generic drivers for your PC’s hardware and peripherals are not properly updated by the system.There are key differences between a generic driver and a manufacturer’s driver.Searching for the right driver version for each of your hardware components can become tedious. That’s why an automated assistant can help you find and update your system with the correct drivers every time, and we strongly recommend DriverFix. Here’s how to do it:
- Download and install DriverFix.
- Launch the software.
- Wait for the detection of all your faulty drivers.
- DriverFix will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
- Wait for the app to download and install the newest drivers.
- Restart your PC for the changes to take effect.
Keep your PC components drivers working perfectly without putting your PC at risk.
Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.
2. Reinsert the audio device in the audio jack
If the sound suddenly goes off with speakers or headphones connected, first reinsert the audio device.
Unplug the device, clean the plug, and restart Windows. Reinsert the headphones or speakers into the desktop’s or laptop’s audio jack after the restart.
3. Run the sound troubleshooter
- Right-click the speaker icon on your system tray to open the context menu. There you can select Troubleshoot sound problems to open the troubleshooter in the snapshot below.
- If you can’t find that option on the speaker context menu, click the Cortana button on the taskbar and enter sound troubleshooter. Then select to open Find and fix audio playback.
- Click Advanced and select Apply repairs automatically.
- Press the Next button to run the sound troubleshooter.
Run a System Scan to discover potential errors
Run a PC Scan with Restoro Repair Tool to find errors causing security problems and slowdowns. After the scan is complete, the repair process will replace damaged files with fresh Windows files and components.
Keep in mind that Windows has numerous troubleshooters that can fix software or hardware issues.
4. Enable audio for the line-in connection
- Click the Cortana button on the taskbar, and then enter audio devices in the search box.
- Select Manage audio devices to open the window below.
- Click the Playback tab, select Speakers (or another external audio device), and press the Properties button.
- Next, select the Levels tab, and then you can press Mute under Line in to enable line-in connection sound.
5. Turn off Sound Enhancements
- Enter audio devices in the Cortana search box. Select Manage audio devices to open the window below.
- Now you can right-click the headphones or speakers plugged into the audio jack and select Properties.
- Select the Enhancements tab shown in the snapshot below.
- Deselect the Disable all sound effects option there. Alternatively, you can manually deselect the selected sound enhancement checkboxes.
- Press the Apply > OK buttons on the window.
Windows 10 has sound enhancements that supposedly enhance the audio effects. However, they can also be an audio hindrance. So it might be worth trying this solution.
6. Check the default playback device
- Open the Sound window by entering ‘audio devices’ in the Cortana search box. Click Manage audio devices to open further options.
- Now click the Playback tab to open a list of connected audio devices. Select the device plugged into the audio jack, and click the Set default button.
- Press the Apply > OK buttons to confirm the new default setting.
This step is useful if the headphones or speakers plugged into the audio jack have not automatically been set as the default device.
Those are a few ways you can fix an audio jack that stops working. If none of the above suggestions fix it, then your audio device’s jack might require repairs or replacement.
If the speakers or headphones are still within warranty, return them to the manufacturer for repairs. Let us know how did the troubleshooting work for you by reaching for the comments section below.
- Download this PC Repair Tool rated Great on TrustPilot.com (download starts on this page).
- Click Start Scan to find Windows issues that could be causing PC problems.
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Q&A: How expensive is it to have a bad audio connector replaced on a laptop?
Note: The links in this post are affiliate links.
Question from MaryAnne G.: I’m hoping you can answer a question for me. How much will a computer shop charge me to replace the audio connector on my three year old Lenovo laptop?
I use headphones a LOT when I’m watching videos and the connector has become wallowed out and I can’t seem to get a good connection anymore when I plug the headphones in.
I know it’s the connector on the laptop that’s bad because it does the same thing with a brand new pair of headphones. Ans I can feel the connector wiggle with the slightest touch.
If it’s gonna cost more than $40 to $50 I think I’d rather just buy a new laptop. If you can give me a rough estimate that’ll help me decide what to do. Thanks.
Rick’s answer:I’ll do my very best to help you, MaryAnne.
First of all, I wouldn’t recommend that you even attempt to get the bad audio connector on your laptop replaced.
It would simply cost more than the repair will be worth to you in my humble opinion.
But luckily there’s a much cheaper alternative that should work out quite well for you. You can purchase an inexpensive USB audio adapter and simply plug your headphones into that.
These adapters are very small, very affordable (you can get them for as little as $10), and extremely easy to use. Simply plug the adapter into an open USB port and then plug your headphones into the adapter.
You shouldn’t even to have install any drivers or software because Windows will probably recognize the new audio device and allow you to start using it without you having to do anything at all besides simply plugging it in.
Bottom line: You don’t need to take your laptop into a shop to have the bad connector replaced. All you need is a cheap USB audio adapter.
Click here to check out the great selection of USB audio adapters on Amazon.
Bonus tip #1: If your laptop supports Bluetooth you can also use a pair of Bluetooth headphones and listen to your music wirelessly.
Bonus tip #2: Want to make sure you never miss one of my tips? It’s easy! Just…
Click here to sign up for my free Rick’s Daily Tips Email Newsletter!
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Laptop users commonly use headphones for multiple purposes, so even a tiny problem with headphone jacks can be worrisome. However, headphone jacks sometimes start acting up and lead to many problems when you find your laptop headphone jack not working. This is not something to be worried about anymore since here are some easy ways to fix the headphone jack not working on laptop.
6 Ways To Fix Your Laptop Headphone Jack Not Working
#1 Make sure your headphone is plugged in properly
Sometimes the problem is as minor as having plugged the headphones in the wrong jack. If this is the case then simply taking the headphone plug out and then inserting it in the right jack can do the trick for you. Usually, the headphone jacks are color coded as green, or the jacks have a headphone symbol on them. You can easily recognize the correct headphone jack and plug in the headphone properly to enjoy listening through your headphones.
#2 Make sure the headphone is enabled
Sometimes, you need to select a default device for your laptop if it has a built-in speaker and is connected to an external speaker too. In this case, you need to select one since both the speakers will not work at the same time. Here is how you can do this:
1. Go to your taskbar and right click once on the sound icon. From there select the sounds tab when a new list appears.
2. Go to the Playback tab and then right-click on your headphone device icon and select the enable option.
This should solve your problem particularly if you are using Windows 10. But if you still face the problem of headphone jack not working on laptop, then please follow the next step.
#3 Make sure the volume is audible
There can be times when you are a little distracted and forget to unmute the headphones or have the volume too low to be audible. To resolve this you need to:
1. Click on the sound icon on the far right of the lower side of your laptop screen. Then unmute the headphones by clicking on the speaker icon.
2. If the headphones are not already mute then simply turn up the volume by moving the volume slider to the right.
This will make the volume audible, and you can start listening to the sounds via your headphone.
#4 Make sure your headphone is working
If you have done all the above things and still see the laptop headphone jack not working then maybe the problem lies in your headphone. This is something that you can easily take care of.
1. Try to plug in another pair of headphones into your laptop and see if it starts working. If it does work, then your previous headphones are to blame.
2. If the other pair of headphones does not work either, then it is not a headphone problem.
#5 Update your audio driver
An out-of-date or misfit audio driver can lead to the issue of the laptop headphone jack not working. In that case, you do not have to go through the complexities of manually selecting and updating your laptop’s audio driver.
Please click “search“> type Device Manager>Sound, video, and game controllers, then right-click on your audio driver and select update driver. This will help you troubleshoot the problem, and hopefully, your headphones will start working.
#6 Replace laptop audio board
Laptop’s audio board can be faulty too, and if all the above methods do not work for you, then this is most likely the problem at hand. Most laptops have an audio board referred to as the Daughter board which is separate from the motherboard. You can replace the audio board to solve the problem for once and all. You find an audio board for your laptop in our laptop parts store.
These methods can help you fix the laptop headphone jack not working issue. So, now you can fix the headphone jack and start enjoying your favorite audios once again!
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Headphone Jack Not Working On Laptop [SOLVED]
Headphone jack not working on laptop? You’re certainly not alone. But don’t worry – it’s often quite easy to fix…
Fixes For Headphone Jack Not Working on Laptop
Here are 9 fixes that have helped other users resolve the headphones not working on laptop in Windows 10, 8.1 and 7 issue. Just work from top down until the problem is solved.
- Make sure your headphone is plugged in properly
- Make sure the volume is audible
- Make sure it’s not a headphone problem
- Update your audio driver
- Set headphones as default
- Change the audio format
- Uninstall IDT audio device
- Clean the headphone jack
- Switch to a Chromebook
Fix 1: Make sure your headphone is plugged in properly
- Make sure you have inserted the right plug into the right jack. (Both the headphone jack and headphone plug are color-coded as green and/or with a headphone icon).
- Check if you can hear sound from your headphone. If not, move on to Fix 2.
Fix 2: Make sure the volume is audible
Sometimes you can’t hear sound from your headphone simply because the volume is mute or set too low. To make sure the volume is audible:
1) Click the sound icon on the lower-right of your screen, then move the volume slider to at least halfway up.
If there’s a volume control on the app you’re playing, make sure to slide the volume bar to an audible level too.
Test if you can hear any sound from your headphone. If the headphone not working on laptop issue still persists, move on to Fix 3, below.
Fix 3: Make sure it’s not a headphone problem
A broken headphone can also be the reason why you can’t hear any sound from your laptop.
To find out whether it’s a headphone problem: Try a different (but functioning) pair of headphone on your laptop and see if it’s working properly:
- If it’s working properly, then the previous pair of headphone is to blame. You might want to have it repaired or try good ones in order to hear proper sound from your headphone.
- If it’s not working either, then it’s not a headphone issue. You should Fix 4, below for further troubleshooting.
Fix 4: Update your audio driver
This problem may occur if you are using the wrong audio driver or it’s out of date. So you should update your audio driver to see if it fixes your problem. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 steps (and you get full support and a 30-day money back guarantee): Driver Easy handles it all.
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click Update All to automatically download and install the correct version of ALL the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
4) Restart your computer and check if the headphone jack not working onlaptop problem has been fixed. If yes, then great! But if the problem remains, then move on to Fix 5, below.
If the headphone jack is still not working after using Driver Easy, please contact us at [email protected] Our tech support will try their very best to help analyze the problem and solve it for you.
Fix 5: Set headphones as default
Ideally Windows can automatically detect your HEADPHONE and set it as the default playback device every time it’s plugged into. But that’s not always the case and sometimes we’ll have to set default devices manually to make sure it’s working properly.
- Right-click on the sound icon on the lower-right of your computer screen, then click Sounds.
- Click the Playback tab, unplug and then re-plug your headphone into the headphone jack to make sure Headphones (or Speakers/Headphones, same as below) is checked, then click OK.
- Check if the headphone jack not working on laptop problem is fixed. If not, proceed with Fix 6, below.
Fix 6: Change the audio format
Sometimes if the format of the audio you’re playing doesn’t match the default setting, you might not hear the sound as well. To change it:
- Right-click on the sound icon in the lower-right of your screen, then click Sounds.
- Click Playback. Then right-click on Headphones > Properties.
- Click Advanced. Then select from the list one by one and click Test to see if you can hear sound from the selected format.
- If any of the format works, then click Apply > OK. If none does, move on to Fix 7.
Fix 7: Uninstall IDT audio device
Note: This solution only works when you have installed IDT audio device on your laptop.
- On your keyboard, press the Windows logo key and R at the same time.
- Copy and paste appwiz.cpl into the box and click OK.
- Right-click on IDT, then click Uninstall.
- Check if the headphones not working on laptop issue has been solved. If it still persists, move on to Fix 8, below.
Fix 8: Clean your headphone jack
Fix 8 is pretty self-explanatory: a clogged up with dirt or lint headphone jack might just be the culprit of the headphone-not-working issue. If this is the case, we need to clean the jack to solve the problem.
Important: Make sure you have POWERED OFF your laptop before doing this.
- Remove the cotton from the swab until it can fit inside the jack.
- Insert the cotton swab inside the headphone jack and swirl around to clean the dust/lint. Be sure to do this gently so you don’t cause damage to your device.
- Test to see if the headphones not working on laptop issue has been resolved.
Fix 9: Switch to a Chromebook
Windows is a very old technology. Sure, Windows 10 is relatively new, but it’s still just the latest iteration of a decades-old operating system, designed for a bygone era (pre-internet).
Now that we have the internet, fast connection speeds, free cloud storage, and endless web apps (like Gmail, Google Docs, Slack, Facebook, Dropbox and Spotify), the entire Windows way of doing things – with locally installed programs and local file storage – is totally outdated.
Why is that a problem? Because when you’re constantly installing uncontrolled third-party programs, you’re constantly opening the door to viruses and other malware. (And Windows’ insecure permission system compounds this problem.)
Plus the way Windows manages installed software and hardware has always been a problem. If your computer shuts down unexpectedly, or a program installs, uninstalls or updates incorrectly, you can get ‘registry’ corruptions. That’s why Windows PCs always slow down and become unstable over time.
Also because everything’s installed and saved locally, it doesn’t take long before you run out of disk space, and your disk gets fragmented, which makes everything even slower and more unstable.
For most people, the simplest way to solve Windows problems is to ditch Windows altogether, and switch to a faster, more reliable, more secure, easier to use and cheaper operating system…
ChromeOS feels much like Windows, but instead of installing heaps of programs to email, chat, browse the internet, write documents, do school presentations, create spreadsheets, and whatever else you normally do on a computer, you use web apps. You don’t need to install anything at all.
That means you don’t have virus and malware problems, and your computer doesn’t slow down over time, or become unstable.
And that’s just the start of the benefits…
To learn more about the benefits of ChromeOS, and to see comparison videos and demos, visit GoChromeOS.com.
If all else fails, then nine time out of ten it’s physical damage that causes the headphone jack not working on laptop problem. You might need to have it repaired in a trustworthy computer repair shop.
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Audio jack laptop
Using Headphone Jack as Microphone: What You Need to Know
A how-to guide for getting your headphone jack to work for your setup.
One might think that using a headset on a computer is as simple as plugging it in. And sometimes it is when you know what type of plug and socket you’re dealing with. But what happens when you’re working with a headset that has two plugs and a laptop with only one jack, or vice versa?
How do you plug a headset mic to a device with only one port?
To the uninitiated, all this can be very confusing. So, to save you from all this, we’ve put together a quick guide to help you work smoothly with your headset. Regardless of the number of plugs or ports you’re dealing with, or whether you’re using newer or older device models, we’ve got you covered.
But first, let’s begin with the basics.
What Are TS, TRS, and TRRS?
These letters refer to the different connector types or plugs that transmit audio signals between devices. They’re at the end of every single pair of headphones or earphones you’ve ever owned, and on the wires that you plug into your phone, speakers, laptops when you want to listen to something.
The ‘T’ stands for ‘tip,’ the ‘S’ for ‘sleeve,’ and the ‘R’ for ‘ring.’
Each contact point transmits a specific audio signal, while the sleeve acts as the return path and the ground.
A TS plug has one tip (T), one sleeve (S), and no rings. Because it only has two contact points, it’s primarily used for unbalanced mono signals or signals that originate from one audio channel. TS plugs are commonly used for hooking up a guitar to an amp or audio interface.
A TRS plug consists of one tip (T), a ring (R), and a sleeve (S), and is easily identifiable by the two black bands around it. TRS plugs have three contacts designed to transmit stereo or balanced signals. The tip transmits the left audio output, while the ring transmits the right audio output.
TRS plugs come in different sizes ranging from 6.35mm to 2.5mm, the most familiar being the 3.5mm plug, which is commonly used for headphones.
The TRS-type plug can only be used for either microphone input or stereo audio input, and not both. This is why it’s common for headphones that use this type of plug to come outfitted with two, sometimes colored pink and green, to distinguish between audio and microphone input.
A TRRS plug has one tip (T), two rings (RR), and a sleeve (S) and is identifiable by its three black bands. This type of plug has four contacts that transmit the signals for stereo audio, microphone, and video.
This type of plug is commonly used on smartphones, camcorders, tablets, and other similar smart devices with a built-in jack designed to support both stereo audio and microphone simultaneously.
Why is this good to know?
Understanding the functions and differences between TS, TRS, and TRRS plugs is a step towards understanding how well they work with other socket types. Most of us may think that all audio jacks are the same and that you can simply use any audio plug with any jack. However, doing so can affect sound quality and can potentially damage your device.
Here are some compatibility guidelines for TS, TRS, and TRRS plugs:
- Substituting TRS with TS: Using a TS cable in a TRS socket is not advisable because the audio channel typically associated with the extra ring on the TRS plug will be grounded. As a result, you’ll lose one audio channel and get reduced audio output because the TS plug doesn’t support stereo sound the way a TRS plug does.
- Substituting TS with TRS: If you try using a balanced TRS plug for unbalanced signal input and output, you’ll still get an unbalanced signal as a result.
- Substituting TRS with TRRS: It’s typically possible to use a TRRS plug in place of a TRS plug, but because a TRS socket lacks an extra ring, this connection will only retain the audio signal and not the microphone.
How to Use a Headset Mic on PC With Only One Jack
Most computers and laptops nowadays come with a single audio jack designed for both headphones and microphone use. This usually isn’t an issue considering that most wired headphones come with the standard 3.5mm TRRS plug ideal for integrated audio jacks.
But what happens when your headset plug doesn’t match the jack on your laptop or if your headset only has one plug to your computers’ two jacks? Well, this is where those handy little adaptors are needed.
Here are some of our favorites:
Kingtop 3.5mm Combo Audio Adapter
If you’re working with only one jack, the Kingtop 3.5mm Combo Audio Adapter is a good choice. It features two 3.5mm TRS jacks and one 3.5mm TRRS plug. It’s designed to connect older audio devices with separate audio and microphone plugs to newer computers or gaming consoles that only have one integrated audio jack.
The adaptor works for PCs, tablets, external microphones, speakers, smartphones, and popular gaming consoles like the XBOX One and PS4. It does not work, however, for most Apple devices and standard Apple earphones.
MillSO Headset Splitter Adapter
The MillSO Headset Splitter Adapter features one TRRS jack and two separate TRS plugs for audio and microphone. So if you have a headset with a single TRRS plug and a computer with two separate microphone and headphone jacks, this adaptor will allow you to seamlessly connect the two, making it great for online gaming and video conferencing.
TechRise USB External Stereo Sound Adapter
The TechRise USB External Stereo Sound Adapter is a 3-in-1 adapter with a dedicated 3.5mm TRS jacks for an external microphone, a gaming headset, and standard audio headphones. It can be connected to a computer via USB and doesn’t require the installation of extra drivers. It also has dedicated mute buttons for both the mic and headphones and a separate volume dial.
This adaptor works on all major operating systems like Windows, Linux, and Mac OS.
How to Use Your Headphones as Mic for PC
In some cases, using your headphones and headphone mic simultaneously isn’t as simple as just plugging the device into your computer.
Here are a few PC Settings tweaks you can do if your headphones are plugged in properly, but you still can’t use the mic:
- With your headset plugged into the microphone jack, open ‘Settings’ from the Windows menu located at the bottom leftmost side of the screen.
- In the ‘Settings’ window, click ‘System’.
- In the new window that pops up, select ‘Sound’ from the left sidebar.
- In the ‘Sound’ options that appear on the right side of the window, look for ‘Input’. Make sure your device is selected in the box under ‘Choose your input device’ so that it becomes the default input device.
- If you want to test your microphone’s response and adjust the volume settings, click on ‘Device Properties’.
- You can easily adjust the volume and test if your microphone responds in the’ Device Properties’ window.
How to Use Your Headphones as Mic for Mac
To set up your headset so that it can use the headphone jack as a microphone for Mac, simply follow these steps:
- With your headset plugged into the headphones jack, open System Preferences from the Dock, or click the Apple icon on the upper leftmost corner of your screen.
- In the System Preferences window, click the ‘Sound’ icon.
- In the ‘Sound’ window, click the ‘Input’ tab. Your headset should be visible in the ‘Select a device for sound input’ section. Make sure to select your chosen input device.
- Once that’s done, you can toggle your chosen device’s input volume to make it either highly sensitive to audio input or not, depending on how loud or weak your audio source is. To test if your mic is receiving sound input, you can simply check if the gray bars next to ‘Input Level’ react when you speak into the mic.
Issues That May Arise and How to Address Them
If you’ve completed the above steps and you’re still unable to use your headphones as a mic, check to see if you’ve got the following issues:
If your headset isn’t working, it could merely be a matter of not selecting the proper audio input device in the ‘Sound’ settings.
To check if you have the correct device set to default, just go to the Control Panel, click the ‘Sound’ icon, and select the ‘Recording’ tab in the small pop-up window. Your device should be marked with a green check, and the green bar to the right should be rising as it detects sound.
A non-functioning headset or microphone may simply be caused by using the wrong port. The good thing is that most ports on PCs are color-coded to avoid these mistakes.
Another cause for a non-functioning headset could be due to driver error. Your sound drivers may be either outdated or incompatible, and as such, you won’t be able to use your headset with your computer correctly.
One way to address this is through the Device Manager. Just open the Control Panel and select ‘Device Manager.’ In the small pop-up window that opens, click ‘Sound, video, and game controllers.’ Select your device from the list and right-click it. In the menu that opens, you can either choose to update your driver or reinstall in by selecting ‘Scan for hardware changes.’
If all else fails, check to see if there are any physical issues with your headset. If none of the above steps has fixed your headset problem, the device itself may be defective.
It’s certainly good to know that if you’re having headset-related audio problems, there are several ways to go about to fix them. Whether it’s by tweaking a few settings on your computer or simply buying an adaptor to handle the problem conveniently, we hope our guide has helped you fix the issue with minimal frustration and inconvenience.
Do you have your own tips and tricks you’d like to share on the topic? Or do you think we missed out on some important ones? We’d love to hear your thoughts, so feel free to sound off in the comments.
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